Politique de remboursement

Order cancellation is a time-sensitive action and is not always possible once an order has been placed. Please reach out to us as soon as possible.

Please note that we are unable to add additional products or edit details of your order after it has been placed. If you've made a mistake in your order, please contact us immediately and we’ll do our best to fix any problem.

Returns are available within 30 days for items in their original condition. Please note that return shipping costs are at the customer’s expense and shipping fees are non-refundable.

Our products are made with great care, we ensure that they will provide a great experience and that they will arrive in good condition. If that is not the case, please contact us at hello@oliely.ca.